Crisis Resource Management is simply the tools we use to navigate the situation where the resuscitation demands many complex priorities simultaneously while having limited resources. The Ottawa Global Rating Scale is a validated tool used to asses CRM skills. The scale attached highlights the ideal performance in each of the 5 categories of CRM.

What is CRM?

Crisis Resource Management (CRM)

Crisis Resource Management (CRM) refers to the non-technical skills required for effective teamwork in a crisis situation

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Crisis Resource Management

Crisis Resource Management is simply the tools we use to navigate the situation where the resuscitation demands many complex priorities simultaneously while having limited resources.

Leadership

The ability to remain calm and in control for the entirety of the crisis. Decisions are made without significant delays. Managing the situation with a global perspective. Encourages input from team and listens to staff feedback.

Communication Skills

Communicating clearly and concisely at all times, using directed verbal and non-verbal communication well.

Situational Awareness

Avoiding fixation error, constantly reassessing and re-evaluating the situation. Anticipating the next steps / situations.

Resource Utilization

Utilizing resources to their maximal potential, setting clear task priority and asking for help early.

Problem Solving

Demonstrated through thorough and efficient ABC assessment, initiating concurrent management approach and considering alternative diagnoses