What is CRM?

Crisis Resource Management (CRM)
Crisis Resource Management (CRM) refers to the non-technical skills required for effective teamwork in a crisis situation


Published by the Society of Simulation in Healthcare
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Crisis Resource Management
Crisis Resource Management is simply the tools we use to navigate the situation where the resuscitation demands many complex priorities simultaneously while having limited resources.
Leadership
The ability to remain calm and in control for the entirety of the crisis. Decisions are made without significant delays. Managing the situation with a global perspective. Encourages input from team and listens to staff feedback.
Communication Skills
Communicating clearly and concisely at all times, using directed verbal and non-verbal communication well.
Situational Awareness
Avoiding fixation error, constantly reassessing and re-evaluating the situation. Anticipating the next steps / situations.
Resource Utilization
Utilizing resources to their maximal potential, setting clear task priority and asking for help early.
Problem Solving
Demonstrated through thorough and efficient ABC assessment, initiating concurrent management approach and considering alternative diagnoses